Your Data Matters

Privacy Policy

At Boantai Electric Technology, we are committed to protecting the privacy and security of our partners, clients, and website visitors. This policy explains how we collect, use, and safeguard your information.

Last Updated: July 2025
01

Introduction

Zhongshan Boantai Electric Technology Co., Ltd. ("Boantai," "we," "us," or "our") respects the privacy of our business partners, clients, suppliers, and website visitors. This Privacy Policy describes how we collect, process, store, and protect personal information in connection with our business operations, including the manufacture and sale of water flow sensors, thermostats, and related components.

This policy applies to information collected through our website, business communications, trade inquiries, and any other interactions with Boantai. By engaging with our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy.


02

Information We Collect

In the context of our B2B manufacturing operations, we may collect the following categories of information:

Business Contact Information

  • Company name, job title, and department
  • Business email address and phone number
  • Business mailing address and shipping details

Inquiry & Order Information

  • Product specifications and customization requirements
  • Purchase order details and transaction records
  • Correspondence related to quotations and technical support

Website Usage Data

  • IP address, browser type, and device information
  • Pages visited, time spent, and navigation patterns
  • Referring URLs and search terms

03

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Business Communications

Responding to inquiries, providing quotations, and managing customer relationships.

Order Fulfillment

Processing orders, managing shipments, and delivering customized products.

Technical Support

Providing product specifications, engineering support, and after-sales service.

Website Improvement

Analyzing usage patterns to enhance our website and user experience.

We process information based on legitimate business interests, contractual necessity, and where applicable, your consent. We do not sell personal information to third parties.


04

Data Sharing & Disclosure

We may share your information only in the following limited circumstances:

  • Service Providers

    Trusted third-party vendors who assist with logistics, IT infrastructure, and payment processing under strict confidentiality agreements.

  • Certification Bodies

    Information shared with UL, TUV, CQC, and other certification organizations as required for product compliance and quality assurance.

  • Legal Requirements

    When required by law, regulation, legal process, or governmental request, including compliance with Chinese data protection laws.

  • Business Transfers

    In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.


05

Data Security

As a company certified under ISO 9001:2015, we apply rigorous quality management principles to data protection. We implement appropriate technical and organizational measures to safeguard your information, including:

Encrypted Communications

SSL/TLS encryption for all web traffic

Access Controls

Role-based access to sensitive data

Regular Backups

Secure data backup and recovery

Security Monitoring

Continuous threat detection and response

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We continuously review and improve our security practices.


06

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These include:

Type Purpose
Essential Cookies Required for basic website functionality, such as navigation and secure access.
Analytics Cookies Help us understand how visitors interact with our website to improve content and performance.
Functional Cookies Remember your preferences such as language selection and region settings.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.


07

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within 30 days.


08

International Data Transfers

As a company headquartered in Zhongshan, Guangdong, China, with global business partners including Haier, Midea, Electrolux, and other international brands, your information may be transferred to and processed in different jurisdictions.

When transferring data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data protection laws such as the Personal Information Protection Law (PIPL) of China and, where applicable, the EU General Data Protection Regulation (GDPR).


09

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Retention periods vary based on the type of data:

Business transaction records 7 Years
Customer inquiry records 3 Years
Website analytics data 26 Months
Cookie data 12 Months

After the retention period expires, data is securely deleted or anonymized in accordance with our data management procedures.


10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.


11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Zhongshan Boantai Electric Technology Co., Ltd.

Address

Zhongshan City, Guangdong Province, China

Response Time

We aim to respond within 30 business days

Quality First, Integrity Always

Your Trust Powers Our Innovation

At Boantai, protecting your data is as important to us as the precision we put into every sensor and thermostat we manufacture.

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