Privacy Policy

Zhongshan Boantai Electric Technology Co., Ltd. ("Boantai," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we receive from our business partners, website visitors, and prospective clients.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit inquiries, request quotations, or otherwise interact with us in a business-to-business (B2B) context. As a manufacturer of flow sensors, integrated anti-electric-wall safety valves, and thermostats, our data practices are primarily oriented toward professional and commercial relationships.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

We may collect the following types of information in the course of our business operations:

We use the information we collect for the following business purposes:

• Responding to inquiries: Processing your product inquiries, quotation requests, and customization needs for flow sensors, thermostats, and related components.
• Order fulfillment: Managing orders, shipping, invoicing, and after-sales support.
• Business communication: Sending product updates, technical documentation, certification information, and industry-relevant communications.
• Website improvement: Analyzing usage patterns to enhance our website experience and product information accessibility.
• Legal compliance: Meeting regulatory obligations, including export control and product safety requirements.

Our website may use cookies and similar tracking technologies to improve your browsing experience. These include:

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service providers: Trusted third parties that assist with website hosting, analytics, logistics, and IT infrastructure, bound by confidentiality agreements.
• Legal obligations: When required by law, regulation, or legal process, or to protect our rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business transaction.
• Certification bodies: Sharing necessary information with UL, TUV, CQC, and other certification organizations as required for product compliance.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to take precautions when sharing sensitive business information.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

• • Business inquiry data is retained for up to 3 years after the last interaction.
• • Transaction and order records are retained as required by applicable tax and commercial laws.
• • Website analytics data is retained in aggregated, anonymized form.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days.

As a company headquartered in Zhongshan, Guangdong, China, with global business partners including companies such as Haier, Midea, Joyoung, and Electrolux, your information may be transferred to and processed in countries outside your country of residence.

When we transfer data internationally, we ensure appropriate safeguards are in place in compliance with applicable data protection laws, including the Personal Information Protection Law (PIPL) of the People's Republic of China and, where applicable, the EU General Data Protection Regulation (GDPR).

Our website and services are intended for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.